Cancellation Policy

Cancellation Policy, Waiver & Disclaimer You may cancel any time up to 48 hours prior to your reservation to receive a refund of your order minus a 10% service charge. We cannot refund orders within less than 48 hours of your reservation. You may reschedule a reservation with no service charge based on availability if you contact us 48 hours or more prior to the original reservation. We cannot refund your reservation if you do not show up (no-show). If one or more activity that is part of a reservation is canceled for some reason or if for some reason we cannot confirm any part of a reservation you will be contacted and have the opportunity to rebook, reschedule or receive a 100% refund. To cancel with us, contact us via one of the options listed on your e mail receipt or see our contact page and provide us with: The full name you used to make the order The email address you used to make the order The voucher ID or order ID number. Telephone Number Activity Name Activity Date The reason you wish to cancel. (Optional. It helps us improve.) Exceptions Some events and activities may have exceptions to this cancellation policy. If so, it will be noted on the activity page and on your voucher. Note some activities run rain or shine. Exceptions also apply to the following notices below.

Contact Details

• 7601 NW 25th Ave, Miami, FL 33147, USA